At Veryeah, we value each and every customer, and customer satisfaction is always our top priority. We are doing our best to speed up the process to make your package arrive as soon as possible. We appreciate your patience and understanding.

Currently, we only offer free shipping to Canada and the lower 48 states in the US. We do not ship to PO BOX or APO addresses, nor to Alaska, Hawaii, and Puerto Rico.

In-stock orders typically ship within 1-3 business days, unless otherwise noted on the product page.

For pre-orders, please refer to the shipping date on the product page. Once the order has shipped, you will receive a shipping confirmation email.

Our Power Brick and Solar Panel are currently in US warehouses and typically take 2-8 business days to arrive at your address. Other products are in China warehouses and generally take 8-15 business days for delivery.

• Shipping times can be affected by customs clearance times or public holidays. If you have not received your package based on the above estimates, please contact us for assistance.
• During public holidays, manufacturers and couriers will limit their operations, which can affect shipping times. Unfortunately, this is beyond our control. Normal service resumes immediately after each holiday.
• It may take a few days after order shipment for the tracking number to become active on the courier's system. If the information does not appear on the courier's website, please try again later.
• All estimated/typical delivery times are derived from past order data and are approximate times for reference only.
• We are not responsible for lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.
• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping insurance.

Canada and the US (Excluding Hawaii, Puerto Rico, and Alaska).